CRAVING NATURE RETURN POLICY
At Craving Nature, we value your satisfaction with our product and want you to be happy with it. The return policy does not apply in cases of products that have passed their expiry dates on the packet. In order for the product to be replaced and returned action needs to be taken from your side within 7 days. We are under no obligation to replace a product where we are notified 7 days after the purchase has been done, unless specifically referred to below within a different timeline.
- If you receive the wrong product in your packet the product will be returned and replaced free of charge.
- Defective products that has a material imperfection which makes the product unacceptable, useless or unsafe based on what can be reasonably expected, based on circumstances and product type will have a six months warranty.
- Faults from normal wear and tear or damage incurred due to incorrect usage of the product will not intitle you to any replacement.
- If the product is returned before the expiry date and found not to be defective, no replacement from our side will be done.
- Any of our products that were altered, repaired, incorporated or added to and such alterations, repairs, additions and incorporations have not been agreed with Craving Nature will be excluded from replacement.
- Craving Nature cannot be held responsible for security breaches on third party platforms and the users electronic devices which may due to a lack of adequate virus protection software or spyware that the user may inadvertently have installed on their devices.
- All products being replaced by Craving Nature would be for a similar product than the one that was ordered or a different product at the same price if agreed on by both parties.
AIR-DRIED RAW TO PERFECTION